Thanks to reclaimer®, the private bank E. Gutzwiller & Cie, Banquiers was able to simplify and automate its entire withholding tax reclaim process.

E. Gutzwiller & Cie, Banquiers - Efficient withholding tax reclaim

Zürich, Nov 2023

The process of withholding tax reclaims tax is highly bureaucratic, technically demanding and time-consuming. Especially if a bank has to handle the recovery process partially or even completely manually.

The private bank E. Gutzwiller & Cie, Banquiers offers its clients the service of withholding tax relcaims. However, due to a great deal of manual effort, the previous process was time-consuming, costly and limited to only certain countries due to its high level of complexity. In addition, more and more countries are switching to digital processes for applications. The private bank therefore decided to optimise its reclaim process.

E. Gutzwiller & Cie, Banquiers opted for the proven withholding tax reclaim software reclaimer® from Confinale. The aim was to consolidate and automate the various process steps within the bank and to significantly simplify the entire process.

reclaimer® was introduced quickly and without any problems. "With Confinale, we had a reliable partner at our side at all times. The implementation of reclaimer® was completed within a few weeks and we were able to see an increase in the efficiency of our internal processes after a very short time," says the tax department of E. Gutzwiller & Cie, Banquiers.

Thanks to the introduction of reclaimer®, E. Gutzwiller & Cie, Banquiers was able to massively increase the efficiency of its refund service. In addition, the private bank can now offer its clients a broader range of services.

reclaimer® equips E. Gutzwiller & Cie, Banquiers for all current and future challenges in the area of withholding tax: the high flexibility of the application combined with Confinale's expertise guarantees that the solution will continue to evolve in line with the latest developments.