Business insights
Built and continously updated with our clients, for our clients
Logic embedded
Reclaim logic and reclaim forms are embedded in the application and permanently monitored
Customizable
Easily customizable to your specific needs and circumstances
Industry approved
Successfully used by many leading banks and service providers
User-friendly web-application
reclaimer® is a user-friendly web-application. It manages and optimises the entire process for withholding tax relief at source and reclaim: from data import and validation, to data enrichment, reclaim/relief calculation, document production, and cash allocation.
Cutting-edge technology, applied
The reclaimer® is a web application based on a Java/Kotlin backend and an Angular frontend. The frontend uses latest technologies provided by Angular like Typescript, RxJS (reactive programming), and Angular Material. The backend provides a REST API implemented with Dropwizard and an API library generated with Swagger. Furthermore, we are using Hibernate for the persistence layer, liquibase for database migrations, CircleCI for continuous integration, and much more.
Learn how reclaimer helps you to enhance the after-tax return of your portfolios
Main benefits
Your advantages of using reclaimer®
Increased after-tax return
Withholding taxes on dividends and interest income reduces return on investment; reclaiming them, where possible, increases return significantly. Depending on yields and treaty rates, you could see an increased return on your portfolio of up to 60bpts per annum.
Reduced Workload
Reclaiming withholding taxes is a bureacratic and time-consuming process. reclaimer® automates the whole process to the extent possible. The entire reclaim logic is embedded and automatically generates all the required paperwork. This saves you valuable time and money.
Reduced operational risk
It is easy to pick the wrong form, the wrong rate, forget about a due date or fill out the form incorrectly. Not anymore! reclaimer® knows the rules and applies them automatically.
Always keep the overview
We know from experience how difficult it is to keep up-to-date with all your reclaims. What is the status of a reclaim? What needs to be done next? When did I send the reclaim to the local tax authority? Which reclaims are ready to be submitted? This is no longer an issue with reclaimer®’s dashboards and other reporting functionalities.
Core Features
Check out some of the main features
Reclaim cockpit
Our main dashboard gives you an immediate overview: what your next tasks are, what you have pending, and what you have already done.
Market Dashboard
For each reclaim market you can easily see what the reclaim potential is, how many reclaims are pending, and how much has been reclaimed already.
Market Analysis
With one click you get additional information for each market in an easy to read and interpret way.
Form Questions
The answers to additional form questions can be added through our user-friendly interface.
Over 60 reclaim forms embedded
reclaimer® picks the right form and fills it out in accordance with industry-standards.
Process visualized
The applicable reclaim process depends on specific circumstances (client domicile, client type, market, power-of-attorney, custodian etc.). Our visualizer tool outlines the details of each process and shows where a reclaim is in this process.
Broad market coverage
reclaimer® covers 17 markets and over 600 market-domicile combinations. Frequent updates make sure the business rules are up-to-date.
Cover letters
reclaimer® automatically produces the relevant Cover letters using the bank’s CI that are need where forms have to be submitted by post.
Services
Implementation
Implementing and integrating reclaimer® with your existing infrastructure is straight-forward!
Based on a detailed analysis of your existing reclaim potential, systems, operations, and processes: we will, with your input, define your specific needs and requirements and put together an implementation plan that meets your expectations in terms of scope and timing.
Our team of experienced specialists will provide hands-on support during the implementation, configuration, and testing phases.
We are 100% committed to do whatever it takes to ensure that the implementation will be a success, and that you and your team will be able to use reclaimer® as quickly as possible.
Becoming your trusted partner is our number one goal!
On-going support
We are passionate about going the extra mile and addressing any issues or question you may have during your production phase.
Once implemented our technical team will provide on-going support via helpdesk and with the support of an issue-tool. Where needed, on-site support is also available.
New releases are provided on a regular basis, integrating client input; this means reclaimer® is constantly evolving and improving to meet your needs.
And more ...
Our hands-on implementation and on-going support is key, but it doesn’t end there!
We put the success of reclaimer® down to the fact that the software was built in close cooperation with our clients. We are keen to listen to take on board the new ideas and specific requirements of our clients where possible.
With our experienced team of analysts and developers, we will make sure reclaimer® remains the leading tax-reclaim software. To meet this target we follow an ambitious roadmap.
References
What our clients say about reclaimer®
“
«Basler Kantonalbank and Bank Cler decided in 2016 to offer their customers a withholding tax reclaim service. With reclaimer®, we are in a position to implement the new service offering professionally and efficiently and to create real added value for our clients. The service is a great success and the demand for it is constantly increasing. The cooperation with the reclaimer team of Confinale works very well and we feel well looked after by Confinale.»
_ Christian Häfeli, Leiter Steuer- und Erbangelegenheiten, Basler Kantonalbank
“
«Data protection considerations were extremely important to us from the outset of the evaluation process and were a key factor in our decision to use the inhouse solution reclaimer for the withholding tax reclaim process, which is very much appreciated by our customers. We found a reliable partner in the reclaimer team at Confinale during the initial implementation project and are also very satisfied with their services in lifecycle management and support.»
_ Roger Stalder, Head of IT Finance Applications, VP Bank AG
“
«reclaimer® is an important component of our new, innovative Advanced Tax Service Portal. SIX attaches great importance to quality, performance, security and usability - all requirements that reclaimer® meets. Our cooperation with the reclaimer® team at Confinale is extremely cooperative. The team impresses in particular with its professionalism and reliability. New software requirements and maintenance work are delivered on time and transparently documented. In addition, competent contact persons are always available to answer technical or business questions. With reclaimer® we have found an ideal tool for our unique service.»
_ SIX Group Services AG
Blog
The world of reclaimer never stands still!
Zürich, Apr 2023
Austria - Tax allocation of dividends on the AGM-Date minus one
With the ruling of the Austrian Supreme Administrative Court (Ro2022/13/0002), the tax allocation of a dividend was "clarified", contrary to the usual ...
Zürich, Jan 2023
Alignment of the statutory deadline in Austria
With the Tax Amendment Act 2022 (Abgabenänderungsgesetz 2022), which came into force on the 1st January 2023, the Austrian tax authorities have a ...
reclaimer® is a product of Confinale
Confinale, an affiliate of HCLTech, is an IT consulting and software development company that specialises in digitalisation projects for the banking sector. Thereby we focus on the fields of taxes, compliance and wealth management. We find solutions for current and future challenges either by implementing new functionalities in existing core banking software, or by developing new applications like reclaimer®. Kick-started in 2012, our team now consists of more than 100 employees and we have offices in Zug, Zurich and Geneva, and a subsidiaries in Düsseldorf and London.
www.confinale.ch
Interested?
For more details on reclaimer® and how it can support your business please don't hesitate to get in touch.
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